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FAQ

FAQ

What types of hotel linen do you supply?

We supply a full range of hotel linen, including bed sheets, duvet covers, pillowcases, pillow cores, duvet cores, bed skirts, bed runners, bathrobes, and towel sets, suitable for Queen bed, Single bed and other standard sizes in global hotels.

Can you provide custom services for hotel linen?

Yes, we offer one-stop customization services. We can customize the fabric (cotton, bamboo fiber, tencel, etc.), size, color, logo, and packaging according to your hotel’s needs, and adapt to international standards such as USMCA and CE.

What is the minimum order quantity (MOQ) for hotel linen?

The MOQ is 500 pieces for standard products; for customized products, the MOQ can be negotiated according to your order requirements and customization details.

How long is the delivery time for hotel linen orders?

For standard orders, the delivery time is 15-25 days; for large quantities or customized orders, it takes 25-40 days, which can be adjusted according to the order scale.

Do your products meet international quality standards?

Yes. All our hotel linen products pass strict quality inspection, comply with international standards, and support third-party testing (such as SGS). We are an Alibaba Star-Certified Factory, ensuring product quality and compliance.

Can you provide customs clearance documents for export?

Definitely. We have a professional foreign trade team, familiar with the trade policies and tariff rules of various countries. We can provide all necessary customs clearance documents, including commercial invoice, packing list, certificate of origin, etc., to ensure smooth customs clearance.

What payment terms do you accept?

We accept common international payment terms, such as T/T, L/C, Western Union, and Alibaba Trade Assurance, to ensure the safety of both parties’ funds.

How do you ensure the consistency of product quality for bulk orders?

We have a full-process quality control system, from raw material procurement to finished product delivery. Professional quality inspectors monitor each production link to ensure that the quality of each batch of products is consistent.

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